Project Manager

Head Office

We have an exciting opportunity for an accomplished, well rounded and hands-on Project Manager to join our growing team based in Letchworth.

This will be a broad and dynamic role within a small team, reporting directly to the CFO with a reporting line to the Project & Systems Committee (“PSYCO”).   

The main responsibilities of this role is to set up the project management function, working on a number of medium to large business change projects simultaneously across several work streams, including Front Office projects, IT, Operations, Finance & Risk, and implement a solid governance framework around the allocated projects.

Other key accountabilities will be:

  • Manage the process of project development and ensure timeline and budget objectives are met. Engage with key business stakeholders to evaluate requirements and current challenges and develop plans to carry out the project

  • Support the writing of the business requirement documents (including the clear articulation to internal colleagues and 3rd Party providers)

  • Define and build the ‘use cases’ and ‘test plans’ based on requirements

  • Hands-on management of key projects and programmes

  • Have complete oversight of, and provide challenge to, project documentation, with the progress against plan, risks and issues for projects

  • Prioritise with stakeholders the projects and associated work, manage the resource planning, and report on progress

  • Engage with 3rd parties and be closely involved with the procurement of services throughout the project lifecycle 

  • Resolve any problems that arise during the project, identify and mitigate potential risks or delays

  • Communicate project status to management and propose changes in project scope, timeline, costs or plans

  • Monthly reporting to PSYSCO.


This role covers the entire project lifecycle, therefore extensive experience delivering and managing varied projects and work streams is essential.   Prince2 Practitioner or equivalent project management certifications is a pre-requisite for this role  
This is a fantastic opportunity for a highly motivated self-starter, who is able to work on their own initiative to deliver high-quality end to end customer service to join us on our journey.

To find out more or to apply for this role, please email your CV and covering note to our HR team.

Send an email to our HR team

Our People

Jonathan Rowland

Non-Executive Director & Co-Founder

Jonathan has 25 years’ experience as an Investor and Director of Public and Private Companies globally.

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David Buckley

Non-Executive Director, Chairman

David holds a number of non-executive and advisory board positions and is currently Independent Non-Executive Director and Chair of the Audit Committee for CIBC World Markets plc.

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Gary Wilkinson

Chief Executive Officer & Co-Founder

Gary has 30 years’ experience within financial services, in both the banking and building society sectors.

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Nigel Boothroyd

Non-Executive Director, Chair of Risk Committee

Nigel possesses significant executive-level experience within financial services, having spent some 38 years at HSBC Group.

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Brian Mulholland

Chief Financial Officer

Brian has nearly 20 years’ experience in senior finance and treasury roles, and was most recently the Finance Director of both Coutts and Adam & Company.

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Graham Reynolds

Chief Development Officer

Graham has over 25 years’ experience in banking, working across a number of different fields.

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Darren Clarke

Director of Operations

Darren has over 25 years experience in Financial Services having worked in senior positions for HSBC, Santander, Lloyds and RBS.

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Eleanor Kenny

General Counsel & Company Secretary

Eleanor is a corporate lawyer with extensive corporate and commercial experience.

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Chris Platt

Director of Credit & Underwriting

Chris has over 35 years’ experience in Banking. He has worked across a number of areas and businesses at both RBS and NatWest.

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Chris Finnigan

Head of Business Development, North Region

Chris has 29 years’ experience in the Banking industry, mainly with the Royal Bank of Scotland Group in the North West of England.

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