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Performance Summary

Up to an including 31st December 2023

Performance summary

Our results showed continued success and strengthening performance.

Year ended 31 December 2023 highlights:

  • Profit before tax increased to £5.5m.
  • Bank’s franchise has grown to more than 7,400 customers.
  • 93% of customers were satisfied with the service they received*.
  • Total assets increased by £58.8m to £599.1m.
  • Deposit balances increased by £53m to £500m.
  • Since its launch in 2017, the Bank has lent over £600m in total to support SME businesses.
  • The Bank’s net loan book increased by £11m to £414m.
  • CET1 ratio increased to 16.0%.

*Based on the customer satisfaction survey conducted during the year

Download the full report below.