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General questions
What are your opening hours?

We are open Monday-Friday 9am-5pm, except for bank holidays. 

New lending applications and enquiries
If I register with you, can I introduce personal and business customers?

Redwood Bank are a business specialist, therefore we cannot help with retail mortgage enquiries.

How do I refer a case to you?

Thank you for your interest. We enjoy hearing from intermediaries and introducers who hold our high standards. 

If you're interested please get in touch with our team at [email protected].co.uk.

How much would you lend to an organisation?

Please click here to find a summary of our lending criteria. If you have any other questions please get in touch.

How would broker fees be paid?

Redwood Bank would pay procuration fees back to you on a monthly basis, once our terms and conditions have been accepted. If you have any questions on our fee share arrangement, please contact one of our Business Development Managers

What is your general lending criteria?

Please refer to our lending page here where you will find our criteria. Please get in touch if you have any other questions.

How do I register with you as a broker?

You will please need to complete an application form to register your interest (click here) and send it to us by post or by email at [email protected]. We will aim to respond within 48 hours. 

Do I need to be FCA approved?

Yes, we would expect all our partner brokers to be FCA registered. If you require any further information, please contact us here to be put in touch with a Business Development Manager. 

How do I submit a case to you?

Please contact on of our Business Development Managers, they will be able to help with any queries you have when submitting a case to us.

What do you need to make a lending decision?

We require details about the specific transaction you are considering, including details of the property and the business. In addition, we will need information on your financial status and your ability to service the mortgage before making a commitment to lend. Please contact us directly.